Consumer Postpaid Roaming Add-Ons can only work in The United States, Canada and Digicel Caribbean countries.
If you are traveling outside of the prepaid listed destinations, we would recommend that you topup your prepaid wallet ( view rates )
Our roam free program for postpaid customers, allows sharing of roaming units with local usage, while traveling in the United States and Canada.
For example:
Liberty Prime has 15 GB (roam free data*), 800 (roam free mins*), 800 (roam free text*), *fair usage policy applies
If you use 10 GB locally of your 15GB (roam free data) when you travel to the United States and/or Canada, you will have 5GB remaining.
If you use up all your roam-free units and keep using the service, you'll be charged based on how much you use, up to your credit limit. To view your credit limit, login into the MyALIV app or contact us at (242)801-ROAM (7626), WhatsApp us: (242)820-ALIV (2548) or email us: customercare@bealiv.com.
liberty prime, liberty premium and liberty elite plans include roam free units (talk, data and text).
This feature can be used while travelling to the United States and Canada only.
If you exceed your roam-free allotment and continue to use roaming services, usage will be billed against your credit limit. To view your credit limit, login into the MyALIV App or contact us at (242) 801-ROAM (7626), WhatsApp us: (242) 820 - ALIV (2548) or email us: customercare@bealiv.com
Plans | Units |
Liberty Prime | 15 GB ( roam free data ), 800 ( roam free mins ), 800 ( roam free text ) Fair Use Policy applies |
Liberty Premium | 20 GB ( roam free data ), 1000 ( roam free mins ), 1000 ( roam free text ) Fair Use Policy applies |
Liberty Elite | 30 GB ( roam free data ), 7500 ( roam free mins ), 4500 ( roam free text ) Fair Use Policy applies |
liberty prime, liberty premium and liberty elite plans offers roam free benefits which includes talk, data and text.
This feature can be used while visiting the United States and Canada only.
If you exceed your roam-free allotment and continue to use roaming services, usage will be billed against your credit limit. To view your credit limit, login into the myALIV App or contact us at 242-820-ROAM/ 7626 or customercare@bealiv.com.
As a postpaid customer, you can adjust your credit limits to fit your needs. Keep in mind that if you exceed your limit, you will incur additional charges.
Each postpaid customer plan includes a credit limit that can be used locally and globally and include:
REMINDER: To avoid additional data charges when visiting the United States, Canada, and Digicel Caribbean Countries, customers can add a roaming add-on to their plan
Postpaid customers do not have a wallet. Instead, your plan includes a default credit limit that can be used locally and globally. This limit covers your plan units if need to roam or make calls outside the United States and Canada.
While roaming as a postpaid customer please view the calling rates below while in these countries.
Calling From | Calling To | Calling Prepaid | Calling Unit Value |
Rest Of The World | Caribbean | $2.10 | 1 min |
Rest Of The World | Eurpoe | $2.10 | 1 min |
While roaming in U.S., Canada, and Digicel Caribbean we strongly recommend you purchase one of our roaming plans or data add-ons to avoid credit limit or wallet credit expenses.
CarriesWhile roaming in the US, the preferred roaming network is T Mobile.
In Canada, the preferred network carriers are Rogers, Bell, and TELUS.
When visiting one of Digicel Caribbean countries, the preferred network is Digicel.