Turn Device off for 5-10 seconds then Power on device. If still experiencing this issue Please call toll free on 1 (242) 300-2548 and a member of the care team will be happy to help.
Please be advised that processing of new customer orders via our credit card payment channels will be unavailable for approximately an hour on January 21, 2025. Beginning at 9:55pm, the following channels will be inaccessible: ALIV e-store, bealiv.com, MyALIV app, and mobile (SMS).