how soon will ALIV services be offered throughout the entire Bahamas?
ALIV is strictly following the URCA guidelines in terms of service roll-out. Please refer...
can I make video calls?
Yes, you can make video calls using applications such as Facetime, Skype & Google...
when will you support LTE Advanced?
We will support LTE Advanced in 2017 by using carrier aggregation (the combination of...
what emergency numbers do you support?
We support people, which is why both 919 and 911 emergency numbers are supported.
will network speeds become very slow when many people are on the network?
Our service was designed with sufficient capacity for a large number of subscribers, that’s...
do you leverage CBL’s network at all?
ALIV has two networks! An ultra-modern 4G LTE network and a 3G WCDMA/HSPA+ network,...
do you leverage BTC’s network at all?
We do not use any of BTC’s infrastructure for our own use. The only...
what islands and regions of islands are covered by which of the above technologies?
We have 3G & 4G on all these islands, and 4.5G or LTE Advance...
can I keep my BTC number if I move to an ALIV service?
Yes. You can swich your network and keep your number.
can a credit line be established?
No. Credit lines will not be available.
will all retail stores provide the same services?
All our retail stores will provide complete services that covers everything from device and...
how and where can I find an ALIV retail store?
A full list of ALIV retail stores can be found in the MyALIV app.
what is the difference between ALIV and BTC?
ALIV provides first-world choice, and value in calls, texts, data and reliable roaming service...
do you offer postpaid?
Yes we do. You can find out more about our postpaid plans here.
do you offer international calling?
Yes. ALIV has included international calling to the USA and Canada as part of...