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how do I call customer care?

If you have an ALIV number, you can dial 611. If you’re calling from a landline or another number, please dial 300-2548.

If you are calling from outside The Bahamas, please dial +1 (242) 300-2548

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As of Nov. 20 2024, new prepaid plans have been introduced. Old plans can be purchased in select channels until December 20th, 2024. Plans already purchased will remain valid until they expire.
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