preloader
believe in best
en

Technical FAQs

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

ALIV devices will have storage ranging from 8GB to 256GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device's compatibility with Band 13.

For Android:

Instructions:

Setting -> More -> Cellular Networks - >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

For Android

Instructions

Setting -> More -> cellular Networks - >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

No Content

CAN'T FIND WHAT YOU ARE LOOKING FOR?

Demo Title

Demo Description


My first Popup

This will close in 20 seconds

This will close in 20 seconds

As of Nov. 20 2024, new prepaid plans have been introduced. Old plans can be purchased in select channels until December 20th, 2024. Plans already purchased will remain valid until they expire.
+